When We Are Closed
When the surgery is closed an answer phone message will give you a number of who to call in cases on an emergency.
If you need urgent advice and treatment between 6pm and 8:30am on weekdays and at weekends which cannot wait until the surgery re-opens please call our out of hours providers SHROPDOC on 03332 22 66 55.
Initial call handling will be undertaken by a SHROPDOC call handler who will triage your call and direct you to the most appropriate service. The call may then be passed to a doctor or nurse to give advice or to arrange an appointment at one of the SHROPDOC Primary Care Centers or alternatively may arrange a home visit if you are unfit to travel i.e. the very elderly, terminal care cases and those where a move might make the condition worse.
For deaf or hard of hearing patients, a telephone service is available on 0845 606 4647
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens. Remember to call 999 only in a life limiting emergency e.g. c hest pains and / or shortness of breath constitute etc.